Last Updated
December 15, 2025
At Shederm, we strive to provide our customers with a smooth and pleasant shopping experience. This policy outlines our shipping practices and procedures, ensuring you are informed about how and when your orders will be shipped.
We offer various shipping options to accommodate your needs:
Shipping times may vary based on your location and the carrier.
Shipping costs are calculated at checkout based on the following factors:
Promotional campaigns may offer free shipping on specific orders. Please check the website for current offers.
Orders are typically processed within 1-2 business days after payment confirmation. For custom or special orders, processing times may vary.
We currently ship to:
If your location is not listed, please contact our customer service for assistance.
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor the status of your shipment on the carrier's website.
If your order arrives damaged, please contact us within 48 hours of receiving the package with the following information:
We will work to resolve the issue promptly.
Shederm is not responsible for lost or stolen packages. If you believe your package is lost, please contact the carrier with your tracking information. We recommend ensuring the shipping address is accurate at the time of checkout.
We may update our shipment policy from time to time. Any changes will be posted on this page with an updated effective date.
For questions regarding this shipment policy or your order, please contact our customer service team at:
